FAQs

Our FAQs page addresses common questions regarding home electronics production, OEM and ODM cooperation, quality assurance, shipping, and after-sales support. It helps clients quickly find solutions and guidance.

Digital Timers
Can the Pomodoro Technique Timer be customized with a logo?

Absolutely—we specialize in Custom Logo Service for businesses and brands. As a direct manufacturer with in-house design capabilities, we support full customization of both the timer’s body and its outer packaging. Whether you’re a startup, an enterprise, or a distributor looking to brand your product line, simply share your logo files (e.g., AI, PNG) and packaging preferences (material, color, or branding elements), and our team will handle the rest. We’re not just a factory; we’re your partner in creating a distinct, market-ready product.  

Can the Digital Study Timer be customized with my required functions?

Yes—this is where our ODM (Original Design Manufacturing) expertise shines. As a source factory with end-to-end capabilities (from R&D to production), we tailor timers to match your exact needs. Need a timer optimized for classroom intervals, ADHD study sessions, or kitchen precision? Just outline your functional requirements (e.g., countdown/count-up modes, interval settings, screen patterns, or material upgrades), and our engineers will redesign the prototype. We serve businesses, companies, and wholesale clients by turning unique ideas into reality—no project is too small or complex.

How much does shipping cost and how long does it take to deliver the product to the customer's destination?

For stock products (non-customized), we partner with global logistics providers (air, sea, or express) to offer competitive rates and fast turnaround. Delivery timelines typically range from 7–15 business days, depending on your location. For customized orders (including logo, function, or packaging adjustments), lead time includes 10–15 days for production plus shipping—exact details will be confirmed after finalizing your design. Whether you’re a small business or a large distributor, we ensure reliable, cost-effective delivery tailored to your schedule.  

Can the timer’s packaging be customized?

Yes—we offer full packaging customization​ as part of our comprehensive branding services. As a direct manufacturer, we support customization of packaging materials, colors, dimensions, and branding elements (e.g., logos, slogans, or instructional graphics). Share your packaging preferences (e.g., eco-friendly materials, specific color schemes), and our in-house design team will align the packaging with your brand identity. This ensures your product arrives in packaging that reinforces your market presence—from retail shelves to wholesale distribution.

X-JSQ016
Can the Pomodoro Technique Timer be customized with a logo?

Yes—we offer professional custom logo services. As a direct manufacturer with in-house design capabilities, we customize both the timer body and outer packaging to align with your brand. Share your logo files (AI/PNG) and packaging preferences, and our team will handle the rest, ensuring a distinct, market-ready product.

Can the Digital Study Timer be customized with specific functions?

Absolutely. Leveraging ODM (Original Design Manufacturing) expertise, we tailor timers to your exact needs—from classroom intervals to ADHD study sessions. Outline functional requirements (countdown modes, interval settings, materials, etc.), and our engineers will redesign prototypes to bring your vision to life, serving businesses of all sizes.

What are the shipping costs and delivery times?

For stock products: Competitive rates via air/sea/express, with delivery in 7–15 business days (location-dependent). For customized orders: Includes 10–15 days for production + shipping; exact timelines confirmed post-design finalization. We ensure reliable, cost-effective delivery tailored to your schedule.

Wholesale Services
What is your Minimum Order Quantity (MOQ)?

Our MOQ varies by product type. Please contact us for details.

Can I customize in bulk orders?

Yes, we offer customization options including design, color, and branding, but there is a MOQ requirement.

How long is the production lead time for bulk orders?

Typically, 30-45 days depending on the order size and customization requirements.

Do you provide instruction manual?

Yes, we can offer English instruction manual or instructional videos.

What certifications do your products meet?

Our products comply with CE, Roshs, FCC and other international standards.

ODM R&D Development
What types of products can be customized through your ODM services?

We can customize a wide variety of home smart products, including digital timer, alarm clock, hygrothermograph, etc.

How long does the ODM process take from design to delivery?

The ODM process typically takes 3-6 weeks, depending on the complexity and customization requirements of the project.

Can I get a prototype before production?

Yes, we provide a prototype of the customized design for your approval before moving forward with full-scale production.

Do you provide ongoing support after the products are delivered?

Yes, we offer post-delivery support, including instructions, product up-gradation and technical assistance to ensure the long-term performance of your custom products.

Private Label
What’s the MOQ for private label orders?

Usually 200–1000 units depending on the product type.

Can I customize both the logo and the product color?

Yes, we support logo and product colors customization.

How long does private label production take?

Typically 25–35 days after sample approval.

Can I request samples with my branding?

Absolutely. Branded samples can be provided for evaluation.

What if I want exclusive distribution with my brand?

We can discuss exclusive deals for select regions or markets.

Service
How do I request a customized product design?

Simply contact us with details about your requirements, target audience, and target price. Our design team will then create a tailored proposal.

What types of safety standards do your products meet?

Our products complies with international safety standards, including CE,EMS,RoHs, FCC, to ensure meet your local standar.

How long does it take to receive a custom quote?

Typically, it takes 1-2 business days to receive a customized proposal, depending on the complexity of your project.

Do you offer a warranty on your products?

Yes, we offer a one-year warranty on all products.

What is included in your customizaiton?

Our customizaiton covers products function, materials,appearance, packaging and Logo

How do I get support if I have a questions about the customizaiton?

You could please send your questions to us, we have technicians to responds to you.

Can you assist with shipping to international locations?

Yes, we have extensive experience with international shipping and can handle all logistics.

Are there any hidden fees or charges?

We provide a comprehensive and transparent quote with no hidden fees. Any additional costs, such as shipping or customs duties, will be clearly outlined.

About company
Why choose us?

We have 20 years’experience,we provide end-to-end ODM/OEM customization from product function and design to packaging and branding.

What certifications are available?

All products meet CE, FCC, and RoHS standards and are exported globally.

Where is the company located?

In Guangzhou, Guangdong Province, China.

About cooperation process
What is the cooperation process?

Initial business contact and requirement discussion → Solution negotiation → Contract signing and payment → Order placement → Shipment after final payment.

Why cooperate with Us?

We have our own factory and can provide the best service. Whatever your needs may be, we will do our utmost to meet them.

How to contact us?

Please check on the contact Page.

About product
What products do you mainly deal in?

We are a professional manufacturer of digital timers,alarm clocks,and digital temperature/humidity meters.

Can you provide samples?

Sure. We can provide sample, but not for free.

What is the MOQ for the product?

MOQ 500.

About customization
Can you customize the logo and packaging, or other functional features of the appearance?

We can provide customize services. Please send us your customize requirements. We will try our best to meet your requirements.

What is the R&D process?

Custom Development Process:

① Client Requests → Preliminary Quotation → Client Pays Prototyping Fee

② Product Appearance Design & Functional Design

③ Client Confirmation → Prototyping → Mold Tooling Fee Payment

④ Mold Tooling → Pre-Production Sample Confirmation

⑤ Order Confirmation → Mass Production ⑥ Product Inspection → Shipment

What is the customization fee?

Please contact our business for consultation.

About shipping logistics
What logistics services can you offer?

We can provide express shipping, air shipping and sea shipping.

How long is the shipping time?

Express shipping time is about 5-7 days.

Air shipping time is about 10-15 days.

Sea shipping time is about 30-45 days.

What shipping terms can you offer?

We usually offer DAP terms.

About after-sale service
Is there after-sales service for products with quality issues?

If you encounter any quality issues after receiving your order, please contact our sales representatives.

Do you offer warranty service?

Generally speaking, no, but we have a quality inspection team that checks all goods before shipment.

Have a Question?

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